Privacy Policy - Santovia

Santovia Health (“we” or “our”) is committed to protecting and preserving your privacy. This policy (“Privacy Policy”), together with our Terms of Use and Conditions, and any other underlying agreements or terms, describes how we collect, use, protect, and may share any data or information about you which we obtain through your use of our health education tool website (“Site”). By using our Site, you are acknowledging that you understand and accept the practices described in this Privacy Policy.

By using this Site, you consent to the use of the information that you provide to us in accordance with this Privacy Policy. We do update this Privacy Policy from time to time so please review this Privacy Policy regularly. If we materially alter our Privacy Policy, we will notify you of such changes by posting a notice on our Site. Your continued use of the Site will be deemed your agreement that your information may be used in accordance with the Privacy Policy then in effect. If you do not understand or agree with the changes, then you should stop using the Site, and you should notify us that you do not want your information used in accordance with the changes.

By accessing and using the Site, you agree that you have read and understand this Privacy Policy and that you accept and consent to the privacy practices and uses and disclosures of your information as described herein.

Information We Collect

In operating our Site, we do not generally collect any personal information or identifiable data from you.

We collect analytics on site usage, looking at resources utilized, traffic data, location data, weblogs and other communication data including your IP address, the date and time you accessed or left the Site and which pages you viewed.

Some parts of our Site use cookies and other technologies to collect this analytics information about the use of our site. See section below ‘How We Use Cookies” to learn more. By using our Site, you specifically consent and agree to our use of cookies as described in this Privacy Policy.

For certain services, delivered through Santovia Health by external third parties, you may be asked to share your email address. These include the circumstances where a third party is offering a prescription discount card, smoking cessation services, and telehealth. These are optional services and Santovia Health will store this information to share with the third party.

On occasion, Santovia Health may offer quarterly drawings (or other frequency) for cash sums or gifts, where users are able to enter their details to take part in the draw.
Santovia Health never shares this information with anybody other than the approved third parties.
How We Use Cookies

A “cookie” is a file which asks permission to be placed on your device’s hard drive. Once you agree, this cookie file is stored on the hard drive of your device. Cookies help us to operate and improve our Site. They present the content from our Site in the most effective manner for you and your device and can make it easier for you to navigate the Site.

All devices should have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our Site.

We do not track our users across time or across websites.

We do not use flash cookies on our Site.
Use of Your Information
To the extent we collect any information from you, we may use the information for the following purposes:
- To present out Site and provide our Site’s informational services to you;
- To provide third parties with statistical information about the users of our Site;
- To monitor and conduct an analysis of our Site traffic and usage patterns;
- To respond to law enforcement requests and as required by applicable law, court order or governmental regulations;
- To analyze trends;
- To administer the drawings listed above, and/or to provide you with a prescription discount card, smoking cessation services, and/or telehealth services as requested by you;
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Site users is among the assets transferred.
Security

To secure your information, we have put in place commercially suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect on our Site.

Nonetheless, the transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically on our Site, and transmission of such data is therefore entirely at your own risk.
Disclosing Your Information
Where applicable, and to the extent we have collected information from you, we may disclose your information to any affiliated business entities or third parties necessary to provide products and/or services to you. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any), as well as third parties involved in the administration and operation of our products and/or services. We may also disclose your information to other third parties, such as:
- Where we sell or share any or all of our business and/or our assets to a third party, whether through bankruptcy proceedings or other sale or merger.
- Where we are legally required to disclose your information, including, but not limited to, pursuant to a valid subpoena, order, search warrant or other law enforcement request.
- When we are contractually obligated to disclose it.
We may also disclose your information (i.e. your name and email address) as necessary to fulfil the purpose for which you provided such information to us; for example, we may provide your information to a third party to administer the drawings listed above, and/or to offer a prescription discount card, smoking cessation services, and/or telehealth services.

Where we disclose information for a purpose set forth herein, we enter a contract with the third party that describes the purpose and requires the third-party recipient to both keep that information confidential and not use it for any purpose except performing the contract, as applicable based on the scope of data disclosed.

We do not sell or share for advertising purposes any identifiable data about our Site users to third parties.
Third Party Websites and Content on our Site
By accessing third party websites, information and/or services through our Site, you are consenting to the terms and privacy policies of those websites. We do not accept any responsibility or liability for their policies and/or information/content whatsoever as we have no control over them. This includes, but is not limited to the following third party websites and/or services:
- Isabel Symptom Checker
  1. https://symptomchecker.isabelhealthcare.com/SC-privacy-policy
  2. https://symptomchecker.isabelhealthcare.com/SC-terms-conditions
- ViewMedica
  1. https://viewmedica.com/privacy-policy
  2. https://viewmedica.com/terms-of-use
- EBSCO
  1. https://more.ebsco.com/privacy-policy
  2. https://www.ebsco.com/website-terms-of-use
- SingleCare
  1. https://www.singlecare.com/terms-and-conditions
  2. https://www.singlecare.com/privacy-policy
Please review these policies and terms to learn more about these third parties’ services and practices.
Users Only of Legal Age of Majority

Our Site is designed and intended for those who have reached the age of majority (18 years of age). By using our Site, you affirm that you are at least 18 years of age or older. We are not liable for any damages that may result from a user’s misrepresentation of age.

No one under age 13 is authorized to submit or post any information, including personally identifying information, on our Site. Under no circumstances may anyone under age 13 use our Site. Parents or legal guardians of children under 13 cannot agree to these terms on their behalf.
Accessibility Statement

We are committed to making sure that our Site is accessible to everyone. To access this Privacy Policy in an alternative form, please call us at 800 646 9305 or email us at info@santovia.com. For more information, please see our Accessibility Statement here.
Contacting Us

We welcome any queries, comments, complaints or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at:

Santovia Health
151 Tremont St, Suite 110, PO Box 323, Boston, MA, 02111
800 646 9305
info@santovia.com

Effective Date: April 1, 2023